Customer relationship management (CRM) is all about managing the relationships you have with your customers  - We provide innovative, budget-tailored CRM. CRM combines business processes, people, and technology to achieve this single goal: getting and keeping satisfied customers.   It's an overall strategy to help you learn more about your customers and their behavior so you can develop stronger, lasting relationships that will benefit both you and your customers.  In today’s world the customer is, the one who makes the difference between a companies success or failure. It’s very hard to run a successful business without a strong focus on CRM. After all, it’s all about the customer.

Successful CRM involves many different areas of your company, starting with sales, of course. But also various other customer-facing areas, like marketing and customer service. We offers a technology solution for all those areas… and because your company is one of a kind, you can customize your CRM solution any way you need to, from how the interface looks to the type of logic built into the system..

User Creation: (unlimited users)   

In Employee section you get all Employee Details like Name, address. Mobile no, phone no, Qualification, etc,
  User Master for permission
 - Designation
 - Reporting to Whom
-  Location Handling

Multi Location
Multi Currency / Currency Exchange Rate   
Product Creation
 - Main Group Detail 
 - Sub Group 
-  Product Category 
-  Size
-  Item
-  Quality 
-  Brand Master 
-  Units 
-  Item Rate 

Competitors
Campaign
Sales forcasting or Budgeting
Industries wise Category

Incentive Module
 

Transaction Section

Enquiry Management
allot enquiry to Sales Team.  

Lead
Lead management as one of the important activities in their organization-wide sales & marketing process Leads are raw details about individuals or representatives of organizations collected from trade shows, seminars, advertisements, purchasing from external sources, and other marketing campaigns are used to qualify a particular individual or organization to next stage of your sales process so that you can sell your products/services to them in future leads may not be interested to purchase specific products/services, but may be useful as referral to sell other products in future

Task and Appointments

Account
Account represents a Company or a Department within, with which you’re Company, is doing business. In an Account, you can store the company address, number of employees, annual revenue, and other details

Appointment
In Appointment section define task for employee fro visit, call etc with customer

Message (template creation):
In Message Section you create your won Massage template and that are use to sent use by Email

Bulk Message:
In Bulk Message use for sent one Message for more than one user at time for this reason we use.

Sales Order:
Sales Order (SO) can be created once the quote is accepted by your prospective customer.
Inventory/production department looks at the list of SOS to see what needs to be shipped out. Order is shipped and delivered to the customer an invoice is generated from the sales order for billing purposes. Sales Order is a confirmation document sent to the customers before delivering the goods/services

Idea:
In Idea section company user can put your idea about product, service, etc that help in increase company profit.

Reports

 User Reports
 Reports of Lead
 Reports of Accounts
 Potential Reports
 Campaign Reports 
 Forecast Reports
 Task and Appointments
 Estimated sales Report
 Prospect Reports
 Minutes of Meeting Reports
 Sales Reports
 Product Wise Reports
 Competitors wise Analysis
 Sales Status